Right Click

"Right Click"*

*Tech Support: "I need you to right-click on the Open Desktop."

Customer: "OK."

Tech Support: "Did you get a pop-up menu?"

Customer: "No."

Tech Support: "OK. Right click again. Do you see a pop-up menu?"

Customer: "No."

Tech Support: "Ok, sir. Can you tell me what you have done up until this
point?"

Customer: "Sure, you told me to write 'click' and I wrote 'click'."

(At this point I had to put the caller on hold to tell the rest of the
tech support staff what had happened.
I couldn't, however, stop from giggling when I got back to the call.)

Tech Support: "Ok, did you type 'click' with the keyboard?"

Customer: "I have done something dumb, right?"

Tech Support: "Er..."

***************************************************

"Dell Tech Problems"*

*A Dell technician advised his customer to put his
troubled floppy back in the drive and close the door.
The customer asked the tech to hold on and was
heard putting the phone down, getting up and
crossing the room to close the door to his room.

A confused caller to IBM was having troubles printing
documents. He told the technician that the computer
had said it "couldn't find printer." The user had also
tried turning the computer screen to face the printer--
- but that his computer still couldn't "see" the printer.

An exasperated caller to Dell couldn't get her new
Dell Computer to turn on. After ensuring the computer
was plugged in, the technician asked her what
happened when she pushed the power button.

Her response, "I pushed and pushed on this foot pedal
and nothing happens." The "foot pedal" turned out to
be the computer's mouse. Well, it's not the sawing machine!

A woman called the Canon help desk with a problem
with her printer. The tech asked her if she was running
it under "Windows." The woman responded, "No my desk
is next to the door. But that is a good point. The man
sitting in the cubicle next to me is under a window and
his printer is working fine."
Received on Sat Feb 21 09:35:39 2009