PC vs MAC

"PC vs MAC"

An unfailingly polite lady called to ask for help with
a Windows installation that had gone terribly wrong.

Customer: "I brought my Windows disks from work
to install them on my home computer." Training
stresses that we are "not the Software Police," so
I let the little act of piracy slide.

Tech Support: "Umm-hmm. What happened?"

Customer: "As I put each disk in it turns out they
weren't initialized."

Tech Support: "Do you remember the message
exactly, ma'am?"

Customer: (proudly) "I wrote it down. 'This is not
a Macintosh disk. Would you like to initialize it?'"

Tech Support: "Er, what happened next?"

Customer: "After they were initialized, all the disks
appeared to be blank. And now I brought them
back to work, and I can't read them in the A: drive;
the PC wants to format them. And this is our only
set of Windows disks for the whole office. Did I do
something wrong?"

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"Upload/Download"

When I worked as a technical-support specialist
for a computer company, customer help calls
ranged from the mundane to the bizarre.

One memorable problem I had to trouble-shoot
came from a man who complained that every
time he flushed his toilet, his computer would reboot.

It turned out that he lived in a rural area with
water supplied by a well with an electric pump.
Every time he flushed, it would turn on the
pump, causing a dip in the electric power,
which in turn would cause the computer to restart itself.
Received on Sun Jun 1 07:27:16 2008